Back Office KYC Specialist with English

Sutherland
Sofia
Workplace: OnsiteFull timeEUR 1,300+Function: Legal, Risk & ComplianceSkills: ["Analytical skills","Problem-solving","Attention to detail","Confidentiality","Organizational skills","Time management","Fast-paced environment"]

Conduct Know Your Customer (KYC) reviews by verifying customer identity and documentation, analyzing information for risks and inconsistencies, and resolving discrepancies. Escalate high-risk or suspicious cases according to established procedures while maintaining accurate records and meeting service level agreements. Work closely with internal stakeholders to support compliance and operational excellence in a fast-paced environment.

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FursaFursa
Sutherland
Sutherland
4 days ago

Back Office KYC Specialist with English

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Conduct Know Your Customer (KYC) reviews by verifying customer identity and documentation, analyzing information for risks and inconsistencies, and resolving discrepancies. Escalate high-risk or suspicious cases according to established procedures while maintaining accurate records and meeting service level agreements. Work closely with internal stakeholders to support compliance and operational excellence in a fast-paced environment.
Location: Sofia
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Perform KYC reviews in line with internal policies and regulatory requirements.
  • •Verify customer identity and supporting documentation.
  • •Analyze customer information to identify potential risks and inconsistencies.
  • •Investigate and resolve documentation discrepancies.
  • •Escalate high-risk or suspicious cases and maintain accurate records within SLAs.

Pay and Benefits

Salary: EUR 1,300
Perks:Health InsuranceMeal AllowanceMultisport CardEmployee Assistance

Key Requirements

  • •English proficiency at B2 level or higher (written and spoken).
  • •Excellent analytical and problem-solving skills.
  • •Strong attention to detail and ability to handle confidential information.
  • •Good organizational and time management skills.
  • •Good computer literacy and knowledge of Microsoft Office.
Skills:Analytical skillsProblem-solvingAttention to detailConfidentialityOrganizational skillsTime managementFast-paced environment
Languages:English
Tech Stack:Microsoft Office

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor