Pre Sales Solutions Engineer

Envoy
New York
Workplace: HybridFull timeUSD 177,500 - 193,750 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Self-starter","Security-minded","Strong communication","Problem-solving","Cross-cultural collaboration"]

Co-lead the technical side of EMEA and mid-market/enterprise/channel sales, delivering demos, requirements discovery, and proof-of-concept scoping while setting realistic expectations. Own security and compliance reviews for deals, including GDPR/data residency and sub-processor questions, and speak to customers about integration and API capabilities. Diagnose issues using logs, escalate qualified product bugs, and represent customer needs in roadmap discussions, while leveling up the revenue team on identity and access topics.

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FursaFursa
Envoy
Envoy
4 days ago

Pre Sales Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Co-lead the technical side of EMEA and mid-market/enterprise/channel sales, delivering demos, requirements discovery, and proof-of-concept scoping while setting realistic expectations. Own security and compliance reviews for deals, including GDPR/data residency and sub-processor questions, and speak to customers about integration and API capabilities. Diagnose issues using logs, escalate qualified product bugs, and represent customer needs in roadmap discussions, while leveling up the revenue team on identity and access topics.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Co-lead the technical side of EMEA sales, including technical demos, requirements discovery, proof-of-concept scoping, and expectation-setting.
  • •Own security and compliance review for EMEA deals, including security questionnaires, RFPs, DPAs, data residency, sub-processor questions, and conversations with security/privacy/legal teams.
  • •Work fluently across the integration ecosystem and speak credibly about the Developer & Integration Platform and API capabilities.
  • •Investigate customer issues through logs and data to isolate and escalate qualified product bugs.
  • •Act as the voice of the EMEA customer in roadmap discussions and level up the revenue team on technical identity topics (SAML, SCIM, OAuth, directory sync, cloud infrastructure).
Travel: High travel

Pay and Benefits

Salary: USD 177,500 - 193,750 annually

Key Requirements

  • •Working knowledge of EU data protection for enterprise deals, including GDPR, DPAs, data residency and transfer mechanisms, and sub-processor disclosure.
  • •Comfort with identity and access concepts including SAML, SSO, SCIM, OAuth, and directory services.
  • •Solid grasp of internet fundamentals (DNS, HTTP, TLS, certificates) plus intermediate SQL knowledge to investigate customer data questions.
  • •Strong written and verbal communication with senior technical stakeholders (e.g., IT directors, CISOs, privacy counsel) and the ability to switch registers for developers.
  • •Demonstrated effectiveness working across time zones and cultural contexts.
Skills:Self-starterSecurity-mindedStrong communicationProblem-solvingCross-cultural collaboration
Tech Stack:LenelS2BrivoGenetecHoneywellCisco MerakiOktaMicrosoft AzureMicrosoft TeamsSlackServiceNowDocuSignAvigilon AltaDescartes Visual ComplianceSAMLSCIMOAuthDirectory syncDNSHTTPTLS

Company Brief

Envoy
Provides workplace management software including visitor registration, desk and room booking, deliveries, and workplace safety tools to help companies manage modern office operations and hybrid work.
Industry: Facility Management
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
Glassdoor
Glassdoor: 4.1
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