Virtual Relationship Manager - Select Banking

RAKBANK
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsEducation: bachelorsSkills: ["Relationship management","Customer engagement","Sales","Negotiation","Problem-solving"]

Manage and grow a portfolio of Select Banking clients via virtual engagement channels. Understand client financial needs, deepen relationships, and increase wallet share by driving sales and cross-selling deposits, cards, loans, investments, and insurance solutions. Meet sales, revenue, and service targets while delivering timely support, maintaining accurate customer records, and ensuring compliance with bank policies, operational procedures, and regulatory requirements.

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FursaFursa
RAKBANK
RAKBANK
1 day ago

Virtual Relationship Manager - Select Banking

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Last checked: 6 hours agoStatus: Live

Job Summary

Manage and grow a portfolio of Select Banking clients via virtual engagement channels. Understand client financial needs, deepen relationships, and increase wallet share by driving sales and cross-selling deposits, cards, loans, investments, and insurance solutions. Meet sales, revenue, and service targets while delivering timely support, maintaining accurate customer records, and ensuring compliance with bank policies, operational procedures, and regulatory requirements.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and develop relationships with a portfolio of Select Banking customers through virtual engagement channels.
  • •Understand customer financial needs and provide suitable banking solutions to enhance customer experience.
  • •Drive acquisition of new business and increase wallet share from existing clients to achieve sales, revenue, and service targets.
  • •Cross-sell banking products including deposits, cards, loans, investments, and insurance solutions.
  • •Ensure compliance with internal policies, operational procedures, and regulatory requirements while maintaining accurate customer records and collaborating with internal stakeholders for service delivery.

Key Requirements

  • •Bachelor's degree in Business Administration, Finance, Banking, or a related discipline.
  • •2-3 years of experience in retail banking, wealth management, relationship management, customer service, or a similar customer-facing banking role.
  • •Proven experience managing affluent or Select Banking customer portfolios.
  • •Experience cross-selling banking products and delivering customer-centric solutions.
Experience:2-3 yearsBanking
Education:Bachelor's in Business Administration, Finance, Banking
Skills:Relationship managementCustomer engagementSalesNegotiationProblem-solving
Languages:English

Company Brief

RAKBANK
RAKBANK is a United Arab Emirates-based bank offering personal, business, and commercial banking services, including accounts, cards, loans, deposits, and digital banking products. It serves retail customers and SMEs across the UAE.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ras Al Khaimah, United Arab Emirates
Founded: 1976
WebsiteLinkedIn