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1 month ago

Sales Operations Specialist (late-shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Support Enterprise CRM for specific clients by guiding CRM usage, performing daily tasks, ensuring data quality, and coordinating with cross-functional partners. Acts as frontline contact for CRM questions, performs data clean-up, identifies escalations, and helps improve processes and training while working in a hybrid, late-shift role in Krakow.

Location: Krakow

Workplace: Hybrid

Employment Type: Full time

Job Function: Revenue Operations (RevOps)

Key Responsibilities

•Serve as CRM system guide for Enterprise clients and manage day-to-day execution with timely task completion
•Audit data quality, clean up CRM data, and respond to client team questions regarding CRM usage
•Communicate with internal partners to analyze and resolve complex issues or project impacts
•Provide backup support for other Operation Specialists and identify escalations with root-cause analysis
•Assist with process improvements, documentation, and training to improve downstream/upstream workflows

Pay and Benefits

Perks:Wellness Stipend

Key Requirements

•1+ years research experience
•Bachelor’s degree or equivalent experience in Business or related major
•Excellent Microsoft Office skills (Excel, PPT, Word)
•Familiarity with Customer Relationship Management Systems (CRM) and marketing automation systems (e.g. Eloqua)
•Experience with data visualization/business intelligence platforms (Tableau, Power BI) would be a plus

Experience:1+ years

Education:Bachelor's

Skills:CommunicationProblem-solvingOrganizationRelationship skillsTeamwork

Languages:English

Tech Stack:CRMTableauPower BIExcelPowerPointWordEloqua

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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