Customer Experience Banker - Boiling Springs

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Communication","Presentation","Relationship management"]

Serve walk-in customers as a Financial Concierge, helping retain and grow consumer and business relationships. Provide excellent customer service by accurately processing transactions, educating customers on consumer deposit products, and using a disciplined sales approach to identify growth opportunities through follow-up, outbound calls, and referrals. Deepen relationships by connecting customers to other areas of the bank while following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Customer Experience Banker - Boiling Springs

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve walk-in customers as a Financial Concierge, helping retain and grow consumer and business relationships. Provide excellent customer service by accurately processing transactions, educating customers on consumer deposit products, and using a disciplined sales approach to identify growth opportunities through follow-up, outbound calls, and referrals. Deepen relationships by connecting customers to other areas of the bank while following operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and help them understand available options.
  • •Proactively grow customer relationships using a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
  • •Ability to demonstrate sales, customer service, relationship management, banking, communication, and presentation acumen.
Experience:1+ yearsBankingFinancial services
Education:High School
Skills:Customer serviceSalesCommunicationPresentationRelationship management
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn