Claims Assistant Manager (Shang Hai, CN)

Zurich Insurance
China
Full timeFunction: Administration & Executive AssistanceExperience: 5-10 yearsSkills: ["Coaching","Team leadership","Vendor management","Customer service","Negotiation"]

Lead and coach the employer liability claims team, handling complicated domestic body injury claims and supporting day-to-day claims enquiries from internal and external customers. Manage vendors, collaborate with marketing and underwriters on product development and marketing-facing activities, and deliver reporting with claims data analysis by portfolio and channel. Work toward improved claims handling quality for employer liability and medical products.

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Zurich Insurance
Zurich Insurance
1 day ago

Claims Assistant Manager (Shang Hai, CN)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead and coach the employer liability claims team, handling complicated domestic body injury claims and supporting day-to-day claims enquiries from internal and external customers. Manage vendors, collaborate with marketing and underwriters on product development and marketing-facing activities, and deliver reporting with claims data analysis by portfolio and channel. Work toward improved claims handling quality for employer liability and medical products.
Location: China
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide technical guidance and coach the employer liability claims team
  • •Handle complicated domestic body injury claims
  • •Manage vendors
  • •Collaborate with marketing and underwriters on product development and marketing-facing activities
  • •Respond to claims enquiries and perform reporting/claims data analysis by portfolio and channel

Key Requirements

  • •5 to 10 years of relevant professional experience in claims/insurance work
  • •Law education background preferred
  • •Knowledge of insurance basics, including employer liability and medical products
  • •Experience handling body injury claims
  • •Customer service and negotiation/disability-related experience preferred
Experience:5-10 years
Education:
Skills:CoachingTeam leadershipVendor managementCustomer serviceNegotiation
Languages:English

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn