Head of Dmarts

Delivery Hero
Milan
Workplace: HybridFull timeEUR 81,760 - 102,200 annuallyFunction: Administration & Executive AssistanceExperience: 10+ yearsSkills: ["Leadership","Problem-solving","Communication","Negotiation","Strategic thinking"]

Lead the day-to-day execution and operational excellence of Glovo’s MFC network in Italy, driving local P&L, supplier management, and workforce leadership. Own the rollout, site efficiency, and cross-functional coordination with central teams to localize global strategies for the Italian market, delivering strong financial and operational results.

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Delivery Hero
Delivery Hero
2 months ago

Head of Dmarts

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead the day-to-day execution and operational excellence of Glovo’s MFC network in Italy, driving local P&L, supplier management, and workforce leadership. Own the rollout, site efficiency, and cross-functional coordination with central teams to localize global strategies for the Italian market, delivering strong financial and operational results.
Location: Milan
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Take ownership of daily operations and execution of the MFC business across Italy, ensuring safety, optimization, and KPIs across sites.
  • •Manage the Italian P&L, executing local Masterplans and improving unit economics.
  • •Drive commercial management of local suppliers, negotiate terms, optimize sourcing, and maintain margins.
  • •Lead, mentor, and scale a high-performing local team across Italy.
  • •Identify bottlenecks on the ground and implement tactical solutions to improve throughput and fulfillment times.

Pay and Benefits

Salary: EUR 81,760 - 102,200 annually
Equity and Bonus:Equity
Perks:EquityHealth InsuranceGlovo CreditDiscountsParental LeaveRemote WorkWellness Stipend

Key Requirements

  • •10+ years operational and execution-focused roles in Retail, Grocery, or Logistics (e-commerce / quick commerce a plus)
  • •Proven leadership managing large, cross-functional local teams and frontline staff
  • •Deep understanding of the Italian retail/grocery market, vendor landscape, and local nuances
  • •Hands-on bias for action with a track record of turning plans into measurable outcomes
  • •Fluency in Italian and English
Experience:10+ yearsRetailGroceryLogisticsE-commerceQuick commerce
Skills:LeadershipProblem-solvingCommunicationNegotiationStrategic thinking
Languages:ItalianEnglish
Tech Stack:ExcelLookerTableauSheets

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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