Manager, Renewals – Territory Accounts

Autodesk
Amman
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 7+ yearsSkills: ["Coaching","People development","Communication","Customer-focused leadership","Performance management"]

Lead a team of Renewals Representatives for Territory Accounts, driving customer retention, renewal performance, and revenue protection. Coach the team on renewal execution, negotiation, forecasting, and customer engagement, while maintaining renewal pipeline visibility and reporting renewal and forecast performance. Partner across Territory Sales, Customer Success, Sales Operations, and channel/distribution teams to align on customer priorities, mitigate renewal risks, and identify growth expansion opportunities.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Autodesk
Autodesk
2 days ago

Manager, Renewals – Territory Accounts

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead a team of Renewals Representatives for Territory Accounts, driving customer retention, renewal performance, and revenue protection. Coach the team on renewal execution, negotiation, forecasting, and customer engagement, while maintaining renewal pipeline visibility and reporting renewal and forecast performance. Partner across Territory Sales, Customer Success, Sales Operations, and channel/distribution teams to align on customer priorities, mitigate renewal risks, and identify growth expansion opportunities.
Location: Amman
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Manage, coach, and develop a team of Renewals Representatives supporting Territory Accounts.
  • •Achieve and exceed team targets for renewals, customer retention, and revenue.
  • •Own renewal pipeline management and forecasting, providing visibility into opportunities, risks, and expected outcomes.
  • •Coach the team to identify renewal risks, overcome customer objections, and close renewals.
  • •Partner with Territory Sales, Customer Success, and Sales Operations to align on customer priorities and improve reporting and tools.

Key Requirements

  • •7+ years of experience in sales, renewals, account management, or a related commercial role in a B2B, SaaS, or technology environment.
  • •5+ years of people management experience, preferably leading a quota-carrying or customer-facing commercial team.
  • •Proven experience achieving or exceeding sales, renewal, retention, or revenue targets.
  • •Strong experience in pipeline management, forecasting, and performance management.
  • •Strong coaching and people development skills.
Experience:7+ yearsB2BSaaSTechnology
Skills:CoachingPeople developmentCommunicationCustomer-focused leadershipPerformance management
Tech Stack:SalesforceCRMForecasting

Company Brief

Autodesk
Provides design and engineering software for architecture, construction, manufacturing, media, and entertainment industries, offering CAD, BIM, and 3D modeling tools to enable product and infrastructure design workflows.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Rafael, United States
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor