Key Account Manager | Growth Enterprise

Ebanx
Curitiba, São Paulo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Presentation","Persuasion","Analytical skills","Organization","Time management","Tenacity","Self-starter","Planning","Prioritization","Problem-solving"]

Own and grow relationships with high-growth enterprise and mid-market merchants, executing commercial growth plans to drive YOY revenue. Build and expand merchant pipelines for new products, market expansion, and checkout share, acting as the voice of the customer across cross-functional teams. Track merchant performance and market penetration, report pipeline progression in Salesforce.com, and provide strategic feedback to optimize sales cycles and brand awareness.

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Ebanx
Ebanx
1 day ago

Key Account Manager | Growth Enterprise

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Own and grow relationships with high-growth enterprise and mid-market merchants, executing commercial growth plans to drive YOY revenue. Build and expand merchant pipelines for new products, market expansion, and checkout share, acting as the voice of the customer across cross-functional teams. Track merchant performance and market penetration, report pipeline progression in Salesforce.com, and provide strategic feedback to optimize sales cycles and brand awareness.
Location: Curitiba, São Paulo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage high-growth enterprise and mid-market merchants with a focus on driving YOY revenue growth through strategic commercial growth plans
  • •Develop and drive pipelines for new products, market expansion, and share of checkout opportunities to increase volume and revenue
  • •Build trusted relationships as the voice of the customer by learning product pain points and expansion plans and communicating internally
  • •Monitor, measure, and propose strategies to improve merchant performance, payment method optimization, market penetration, and brand advancement
  • •Report sales pipeline progression in Salesforce.com and collaborate cross-functionally to maximize merchant satisfaction
Travel: Medium travel

Pay and Benefits

Perks:Meal AllowanceHealth InsuranceDentalLearning BudgetLanguage ClassesWellness Stipend

Key Requirements

  • •Experience as an Account Manager or Business Development, exceeding targets
  • •Experience in payments and understanding the merchant payment environment
  • •Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and drive sales process discipline
  • •Strong analytical skills, organization, and attention to detail, including translating CRM and data insights into actionable account or territory strategies
  • •Fluent English (test required); confident communication and willingness to travel up to 30% with a valid passport
Experience:FintechPaymentsSaaS
Skills:CommunicationPresentationPersuasionAnalytical skillsOrganizationTime managementTenacitySelf-starterPlanningPrioritizationProblem-solving
Languages:English
Tech Stack:Salesforce CRMSalesforce.com

Company Brief

Ebanx
Provides payment processing and fintech solutions enabling global merchants to accept local payments across Latin America, offering services like cross-border payments, local acquiring, fraud prevention, and financial integrations.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Curitiba, Brazil
Founded: 2012
WebsiteLinkedIn