Technical Product Owner - Frontline Enablement

Qantas Airways
Sydney
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 7-10 yearsSkills: ["Stakeholder management","Communication","Influencing","Financial management","Business acumen"]

Drive technology transformation for frontline operations by owning the products, platforms, and services that support airport and cabin crew. Translate strategic priorities into outcome-focused roadmaps across delivery teams and vendor partners, ensuring secure, resilient solutions. Lead accountability for service quality and operational stability, including IT risk and compliance, continuous service improvement, supplier performance, and clear communication between business and technical stakeholders.

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Qantas Airways
Qantas Airways
1 day ago

Technical Product Owner - Frontline Enablement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Drive technology transformation for frontline operations by owning the products, platforms, and services that support airport and cabin crew. Translate strategic priorities into outcome-focused roadmaps across delivery teams and vendor partners, ensuring secure, resilient solutions. Lead accountability for service quality and operational stability, including IT risk and compliance, continuous service improvement, supplier performance, and clear communication between business and technical stakeholders.
Location: Sydney
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Provide single-point accountability for products, platforms, and services enabling airport and cabin crew frontline operations.
  • •Collaborate with multiple delivery teams and vendor partners to translate priorities into technology roadmaps.
  • •Ensure service quality and operational stability, including IT risk and compliance management.
  • •Drive continuous service improvement, innovation, and performance across suppliers.
  • •Partner with stakeholders to deliver secure, resilient solutions and align business and technical teams.

Pay and Benefits

Perks:Paid LeaveParental Leave

Key Requirements

  • •7–10 years’ experience as a senior IT business partner and/or IT manager accountable for a portfolio of business-facing operational applications.
  • •End-to-end accountability across application delivery, implementation, and run.
  • •Expert stakeholder management across business and technical functions, building and maintaining trusted relationships.
  • •Comfort engaging software engineers on technical architecture and translating details into clear plain language for non-technical audiences.
  • •Strong financial management with commercial and business acumen.
Experience:7-10 yearsAviationITOperations
Skills:Stakeholder managementCommunicationInfluencingFinancial managementBusiness acumen
Languages:English

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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