Part Time Auction Support Specialist (Manheim)

AutoTrader.com
United States
Workplace: OnsitePart time16.63 - 24.9 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","Organizational skills","Focus","Composure"]

Ensure accurate recording of vehicle and customer information for auctions at a local Manheim site. Verify sold-vehicle details and support the auctioneer virtually using systems like AS400, including entering lane/simulcast bid data and processing sold units. Handle customer title-absent support (late titles, customer outreach), partner with client services to respond across phone/email/chat/ticketing, and provide arbitration and announcements on sale days.

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FursaFursa
AutoTrader.com
AutoTrader.com
2 months ago

Part Time Auction Support Specialist (Manheim)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Ensure accurate recording of vehicle and customer information for auctions at a local Manheim site. Verify sold-vehicle details and support the auctioneer virtually using systems like AS400, including entering lane/simulcast bid data and processing sold units. Handle customer title-absent support (late titles, customer outreach), partner with client services to respond across phone/email/chat/ticketing, and provide arbitration and announcements on sale days.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Use AS400 to record lane and simulcast bid amounts, enter customer data, process sold units, and verify/enter lights.
  • •Work with the auctioneer virtually to ensure system information accurately represents vehicles.
  • •Verify vehicle run order and monitor simulcast bids with the auctioneer virtually.
  • •Provide arbitration and other vehicle announcements to support the auctioneer.
  • •Support title-absent handling by calling/emailing on late titles and using Salesforce; respond to customer requests via phone, email, chat, and ticketing.
  • •Other duties as assigned.

Pay and Benefits

Salary: 16.63 - 24.9 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •High School Diploma/GED
  • •Generally less than 2 years of experience
  • •Effective communication skills with strong problem-solving and organizational skills
  • •Remain focused and composed during fast-paced sale-day activities
  • •Ability to stand/walk/reach/talk and lift 1-10 pounds; vision abilities required
Education:High School
Skills:CommunicationProblem-solvingOrganizational skillsFocusComposure
Languages:Spanish
Tech Stack:AS400Salesforce

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn