Lead Technical Account Manager, Public Sector

Truv
United States
Workplace: RemoteFull timeUSD 140,000 - 190,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Relationship management","Analytical thinking","Presentation"]

Senior Solutions Architect for public sector, owning post-sales technical relationships with government accounts. You’ll design, implement, and optimize solutions, lead onboarding and integration projects, and drive product adoption while coordinating with Product and Engineering. You’ll train customer teams, monitor health metrics, and provide market feedback to shape the platform for national or regional public sector use. Remote-first with US-related responsibilities and up to 30% travel.

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Truv
Truv
6 months ago

Lead Technical Account Manager, Public Sector

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Last checked: 6 minutes agoStatus: Live

Job Summary

Senior Solutions Architect for public sector, owning post-sales technical relationships with government accounts. You’ll design, implement, and optimize solutions, lead onboarding and integration projects, and drive product adoption while coordinating with Product and Engineering. You’ll train customer teams, monitor health metrics, and provide market feedback to shape the platform for national or regional public sector use. Remote-first with US-related responsibilities and up to 30% travel.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization.
  • •Develop and execute technical account plans that align our solutions with customers' business objectives and technical environment.
  • •Lead client onboarding, solution design, implementation, and integration projects, collaborating with customers' technical teams and internal engineering resources.
  • •Create and deliver training programs for customer teams.
  • •Proactively identify and resolve technical challenges before they impact customer satisfaction. Conduct review sessions and health checks to ensure optimal platform utilization.

Pay and Benefits

Salary: USD 140,000 - 190,000 annually
Perks:Health InsuranceDentalVision401k

Key Requirements

  • •5+ years of experience in technical customer success, solutions architecture, or similar customer-facing technical role within B2B SaaS
  • •Proven track record at early-stage startups (50-200 employees)
  • •Minimum 5 year tenure in previous positions, demonstrating stability and impact
  • •Strong technical background with understanding of APIs, integrations, data workflows, and enterprise software architecture
  • •Enterprise account management or customer management experience essential
Experience:5+ yearsPublic sectorGovernmentB2B SaaS
Education:Bachelor's
Skills:CommunicationProblem-solvingRelationship managementAnalytical thinkingPresentation
Tech Stack:APIsIntegrationsData workflowsEnterprise softwareCloud

Company Brief

Truv
Provides APIs for employment, income and identity verification that enable lenders, payroll providers, and fintechs to verify consumer data in real time while reducing fraud and manual processes.
Industry: Fintech Infrastructure
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2019
WebsiteLinkedIn