Aon

1 month ago

SME Client Executive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Manage a small portfolio of SME clients within the regional Aon team, delivering excellent service across renewals and mid-term discussions. Coordinate with Claims teams and ABS, optimize systems for efficiency and compliance, and use data-driven insights to drive high-quality client outcomes while mitigating operational, privacy and third-party risks. Partner with Client Directors/Managers to build long-term relationships in a hybrid, collaborative environment.

Location: New Zealand

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Manage the end-to-end client journey for SME clients, coordinating with Claims and ABS to ensure timely support
•Lead renewal and mid-term discussions, ensuring advice is timely and aligned with client needs
•Contribute to client planning with Client Directors/Managers and maintain long-term client relationships
•Optimize systems and processes to drive efficiency, scalability, compliance and a strong client experience
•Promote continuous improvement using data insights to deliver predictable, high-standard outcomes and manage operational and third-party risks

Pay and Benefits

Perks:Wellness Stipend

Key Requirements

•Client-first mindset with ability to deliver great client outcomes and build relationships
•Strong communication skills, able to explain insurance concepts clearly
•Organisational and time management skills to manage multiple tasks and deadlines
•Collaborative approach, working with Claims, ABS and internal colleagues
•Certificate in General Insurance - L5 is required

Experience:InsuranceRiskSME clientsPortfolio

Education:Certification / Diploma

Skills:CommunicationOrganizationTime managementCollaborationProblem-solving

Certifications:General Insurance - L5

Languages:English

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Aon