Principal Client Manager (m/w/d)

NTT
Germany
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Negotiation","Strategic thinking","Client-centricity","Problem-solving"]

Own and grow relationships with named global enterprise clients, driving revenue retention and growth while ensuring satisfaction. Lead C-level business conversations, understand urgent client problems, and align NTT DATA solutions to exceed expectations. Create and execute opportunity plans, negotiate multi-year contracts, manage account portfolios, and generate qualified leads. Collaborate with sales specialists, pre-sales architects, and delivery teams, using analytics and strong industry knowledge to provide strategic insights and long-term account planning.

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NTT
NTT
2 days ago

Principal Client Manager (m/w/d)

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Last checked: 23 hours agoStatus: Live

Job Summary

Own and grow relationships with named global enterprise clients, driving revenue retention and growth while ensuring satisfaction. Lead C-level business conversations, understand urgent client problems, and align NTT DATA solutions to exceed expectations. Create and execute opportunity plans, negotiate multi-year contracts, manage account portfolios, and generate qualified leads. Collaborate with sales specialists, pre-sales architects, and delivery teams, using analytics and strong industry knowledge to provide strategic insights and long-term account planning.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Manage and grow relationships with named global client accounts, driving revenue retention and growth and ensuring client satisfaction.
  • •Lead C-level business conversations, understand client business problems or opportunities, and align NTT DATA solutions to add value.
  • •Create and implement opportunity plans, manage client account portfolios, and ensure clients’ needs are proactively addressed.
  • •Engage in complex deal negotiations, position solutions and services with extended sales teams, and negotiate multi-year contracts.
  • •Collect and analyze data to identify and qualify opportunities, develop client business plans, and build a pipeline of leads.

Key Requirements

  • •In-depth knowledge of Managed Services across Networking, Cloud, Collaboration, Data Centers, Security, and Applications.
  • •A proven track record of selling solutions and managing enterprise accounts, particularly Managed Services.
  • •Strong business acumen and negotiation skills to craft win-win solutions.
  • •Strategic thinking to develop long-term plans and address internal and external factors.
  • •A Bachelor's degree in business management or a related field.
Education:Bachelor's in business management
Skills:CommunicationNegotiationStrategic thinkingClient-centricityProblem-solving
Tech Stack:Managed ServicesNetworkingCloudCollaborationData CentersSecurityApplications

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn