Client Solutions Manager, Amazon

TikTok
Dubai
Full timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Collaboration","Project management","Data analysis","Troubleshooting"]

Partner with Brand Partnerships to manage and grow advertiser relationships, guiding complex opportunities across the full marketing funnel. Build and implement measurement, reporting, and optimization plans for performance campaigns and custom programs/sponsorships, using Ads Manager and Brand Lift Studies data. Own inventory booking and CRM opportunity accuracy, share product-usage insights to drive upsells, and collaborate with Sales Ops, Product, Measurement, and Creative Solutions to exceed KPIs through consultative client service.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager, Amazon

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Partner with Brand Partnerships to manage and grow advertiser relationships, guiding complex opportunities across the full marketing funnel. Build and implement measurement, reporting, and optimization plans for performance campaigns and custom programs/sponsorships, using Ads Manager and Brand Lift Studies data. Own inventory booking and CRM opportunity accuracy, share product-usage insights to drive upsells, and collaborate with Sales Ops, Product, Measurement, and Creative Solutions to exceed KPIs through consultative client service.
Location: Dubai
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and grow relationships with advertisers in partnership with Brand Partnerships Managers and the Team Lead.
  • •Develop and implement measurement solutions and reporting plans for performance campaigns and custom programs/sponsorships.
  • •Manage inventory booking and presale pipeline, ensuring reporting and opportunity accuracy in the CRM platform.
  • •Recommend optimization strategies and monitor execution to exceed KPIs and advance learning agendas.
  • •Provide product-usage insights and act as an external product consultant to educate partners on TikTok features and best practices, driving upsell conversations.

Key Requirements

  • •4+ years of experience in account management or media services roles in digital marketing or ad tech.
  • •Excellent communication and collaboration across multiple businesses, cross-functional teams, and geographies.
  • •Strong project management skills, including running status meetings and managing action items in a fast-paced environment.
  • •Track record of supporting revenue goals.
  • •Ability to analyze data to identify insights and diagnose/solve technical problems with product and engineering teams.
Experience:4+ yearsDigital marketingAd techMedia services
Skills:CommunicationCollaborationProject managementData analysisTroubleshooting
Tech Stack:CRMAds ManagerBrand Lift Studies

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn