Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the rental experience for customers at the Amarillo facility by responding to inbound leads, guiding clients through the EquipmentShare rental process, and maintaining strong contractor relationships. Use the company’s proprietary T3 technology to keep machine and rental information accurate, resolve customer inquiries and complaints, and develop sales strategies that grow market share and improve customer experience. Support repeat customers with timely updates and service.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Coordinate the rental experience for customers at the Amarillo facility by responding to inbound leads, guiding clients through the EquipmentShare rental process, and maintaining strong contractor relationships. Use the company’s proprietary T3 technology to keep machine and rental information accurate, resolve customer inquiries and complaints, and develop sales strategies that grow market share and improve customer experience. Support repeat customers with timely updates and service.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals, educating them on how to save and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction with service and support.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kTool ReimbursementGym MembershipWellness StipendVolunteer Time

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills to address customer needs.
  • •Excellent listening skills and a drive to solve customers’ problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adapt quickly to a fast-paced, growing company and stay continuously educated on EquipmentShare products and services.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn