Client Solutions Manager, Amazon

TikTok
Seattle
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Collaboration","Project management","Stakeholder management","Problem-solving"]

Own and grow strategic advertiser relationships within the Amazon portfolio, partnering with sales and cross-functional teams to deliver best-in-class client service. Negotiate and optimize complex opportunities across the full marketing funnel using analytics, measurement solutions, and reporting. Manage inventory booking and presale pipeline accuracy in CRM, recommend optimization strategies to exceed KPIs, and use product usage insights to drive incremental revenue through upsells.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager, Amazon

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own and grow strategic advertiser relationships within the Amazon portfolio, partnering with sales and cross-functional teams to deliver best-in-class client service. Negotiate and optimize complex opportunities across the full marketing funnel using analytics, measurement solutions, and reporting. Manage inventory booking and presale pipeline accuracy in CRM, recommend optimization strategies to exceed KPIs, and use product usage insights to drive incremental revenue through upsells.
Location: Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Partner with Brand Partnerships Managers and the Team Lead to manage and grow advertiser relationships.
  • •Develop and implement measurement solutions, plans, and reporting across performance campaigns and custom programs/sponsorships.
  • •Manage inventory booking and presale pipeline, ensuring reporting and opportunity accuracy in the CRM platform.
  • •Recommend optimization strategies and monitor implementation to exceed KPIs and advance learning agendas.
  • •Use product usage insights and aggregated data to accelerate client business and drive incremental revenue through upsell conversations.

Key Requirements

  • •4+ years of experience in account management or media services roles in digital marketing or ad tech.
  • •Excellent communication and collaboration across cross-functional teams and geographies.
  • •Strong project management skills, including running status meetings and managing action items.
  • •Ability to analyze data to identify insights using Ads Manager and Brand Lift Studies datasets.
  • •Experience diagnosing and solving technical problems with product and engineering teams.
Experience:4+ yearsDigital marketingAd techData analytics
Skills:CommunicationCollaborationProject managementStakeholder managementProblem-solving
Tech Stack:CRMAds ManagerBrand Lift Studies

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn