Agency Support Project Intern (E-Commerce) - 2026 Start (BS/MS)

TikTok
Ho Chi Minh City
InternshipFunction: Communications, PR & CommunitySkills: ["Proactive","Teamwork","Communication","Research","Analytical skills"]

Support day-to-day operations for TikTok Shop’s agency ecosystem in Vietnam by helping manage partner workflows, ensuring campaign readiness, and coordinating voucher creation and activation. Help maintain accurate reporting on agency performance and key metrics, resolve operational tickets to minimize disruption, and assist in data analysis to generate insights. Contribute to a centralized knowledge base (FAQs and SOP updates) and collaborate to consolidate best practices for continuous improvement.

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FursaFursa
TikTok
TikTok
1 month ago

Agency Support Project Intern (E-Commerce) - 2026 Start (BS/MS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Support day-to-day operations for TikTok Shop’s agency ecosystem in Vietnam by helping manage partner workflows, ensuring campaign readiness, and coordinating voucher creation and activation. Help maintain accurate reporting on agency performance and key metrics, resolve operational tickets to minimize disruption, and assist in data analysis to generate insights. Contribute to a centralized knowledge base (FAQs and SOP updates) and collaborate to consolidate best practices for continuous improvement.
Location: Ho Chi Minh City
Employment Type: Internship
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Provide operational support to enhance team efficiency and ensure smooth day-to-day agency operations.
  • •Support initiatives to expand agency coverage and improve performance.
  • •Assist in data analysis, reporting, and data management to generate insights for strategic decisions.
  • •Maintain a centralized knowledge base, including FAQs and SOP updates.
  • •Handle and resolve operational tickets efficiently to minimize disruption.

Key Requirements

  • •Currently enrolled in a university program.
  • •Take initiative and demonstrate a proactive attitude while learning and contributing to business needs.
  • •Collaborate effectively as a strong team player to support team objectives.
  • •Use digital tools for research, communication, and data analysis, and stay open to learning new technologies.
  • •Adapt to a fast-paced, evolving environment and handle changing tasks and priorities.
Experience:E-commerceInternet companiesTikTok Shop
Skills:ProactiveTeamworkCommunicationResearchAnalytical skills

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn