Sales Lead W/ Key, UGG

Hoka
Florida
Workplace: OnsitePart timeFunction: SalesEducation: high_schoolSkills: ["Communication","Teamwork","Customer service","Multitasking","Problem-solving"]

Create personalized in-store and phone customer experiences that drive brand loyalty for the UGG store team. Stay current on product, promotions, and marketing initiatives, communicate sustainability and ethical commitments, and ensure customer questions are handled accurately (including returns policy). Lead by example with service training, a positive attitude, and brand image—while also operating the cash register, managing inventory, merchandising to Visual Merchandising standards, and supporting a respectful workplace.

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Hoka
Hoka
1 month ago

Sales Lead W/ Key, UGG

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 days agoStatus: Live

Job Summary

Create personalized in-store and phone customer experiences that drive brand loyalty for the UGG store team. Stay current on product, promotions, and marketing initiatives, communicate sustainability and ethical commitments, and ensure customer questions are handled accurately (including returns policy). Lead by example with service training, a positive attitude, and brand image—while also operating the cash register, managing inventory, merchandising to Visual Merchandising standards, and supporting a respectful workplace.
Location: Florida
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Create personalized shopping experiences that drive brand loyalty and best respond to customer needs.
  • •Greet customers promptly and ensure questions are addressed accurately before they leave, including communicating the return policy.
  • •Operate the cash register, handle money accurately, and check inventory daily to ensure products are stocked.
  • •Merchandise products according to Visual Merchandising standards and maintain a clean, organized back-stock and break area.
  • •Promote a positive workplace by recognizing outstanding performance, responding to theft per policy, and adhering to a dress code.

Key Requirements

  • •Model the Service Training Program and provide prompt, courteous customer service.
  • •Two (2) years of retail store experience preferred.
  • •High School Diploma.
  • •Excellent verbal and written communication skills to convey the Deckers Brands vision and mission.
  • •Valid driver’s license and flexibility of schedule and hours to meet business needs.
Experience:Retail
Education:High School
Skills:CommunicationTeamworkCustomer serviceMultitaskingProblem-solving
Licenses:Valid driver’s license
Tech Stack:Microsoft Office

Company Brief

Hoka
Deckers Brands designs, markets, and distributes premium footwear, apparel, and accessories through global brands including HOKA, UGG, Teva, and Sanuk, selling via wholesale, e-commerce, and owned retail stores.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Goleta, United States
Founded: 1973
Website