Relationship Specialist

Openlane
Plano
Workplace: HybridFull timeFunction: SalesSkills: ["Customer service","Critical thinking","Risk assessment","Account management","Independence"]

Build and maintain relationships with current and prospective independent auto dealers by providing floorplanning financing and supporting customer success. Assess business and risk situations with limited oversight, use CRM tools and work queues to manage customer needs, and grow the portfolio through organic account development and promotional efforts. Travel frequently within your assigned territory to support dealer relationships, balance risk on accounts, and drive new growth opportunities.

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FursaFursa
Openlane
Openlane
3 months ago

Relationship Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Build and maintain relationships with current and prospective independent auto dealers by providing floorplanning financing and supporting customer success. Assess business and risk situations with limited oversight, use CRM tools and work queues to manage customer needs, and grow the portfolio through organic account development and promotional efforts. Travel frequently within your assigned territory to support dealer relationships, balance risk on accounts, and drive new growth opportunities.
Location: Plano
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Assess business and risk situations and make decisions with little oversight.
  • •Develop understanding of customer needs using CRM tools and work queues.
  • •Grow the portfolio organically and assist with promotional efforts for product campaigns and cross-platform partnerships.
  • •Manage, service, and balance risk on customer accounts to support dealer success.
  • •Manage existing accounts and drive new growth opportunities.
Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kRrspPaid LeaveLife InsuranceLong-term DisabilityHsa

Key Requirements

  • •3 to 5 years of experience in customer-facing, sales, or sales support roles.
  • •Valid driver’s license and reliable transportation.
  • •Ability and desire to travel frequently (50-75%) within the market.
  • •Experience managing multiple tasks in a fast-paced environment with strong productivity and adaptability.
  • •Proficiency using technology for the role (including mobile applications and software) and strong sales expertise to resolve core dealer issues.
Skills:Customer serviceCritical thinkingRisk assessmentAccount managementIndependence
Licenses:Driver's license
Tech Stack:CRMSalesforceGoogle WorkspaceTableauMobile applicationsSoftware

Company Brief

Openlane
Operates an online wholesale vehicle auction and digital remarketing platform serving dealerships, fleet owners, and financial institutions to buy and sell used vehicles via live and online auction services.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1999
WebsiteLinkedIn