Client Relationship Consultant 3 (Banker) - University Centre - Bakersfield, CA - Bilingual Spanish and English

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 25.49 - 31.15 hourlyFunction: Customer Success & Account ManagementExperience: 4-5 yearsEducation: high_schoolSkills: ["Customer service","Relationship-building","Interpersonal skills","Communication","Recommendation skills"]

Build and foster client relationships through proactive outreach, follow-up, and multi-channel communication. Assess customer banking needs, educate clients on deposit and loan products, and recommend solutions aligned to goals using a digital-first approach. Provide excellent in-branch client experience, open consumer and business accounts, complete service requests, and submit credit applications while partnering with branch teams to ensure operational accuracy and excellence.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
3 days ago

Client Relationship Consultant 3 (Banker) - University Centre - Bakersfield, CA - Bilingual Spanish and English

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build and foster client relationships through proactive outreach, follow-up, and multi-channel communication. Assess customer banking needs, educate clients on deposit and loan products, and recommend solutions aligned to goals using a digital-first approach. Provide excellent in-branch client experience, open consumer and business accounts, complete service requests, and submit credit applications while partnering with branch teams to ensure operational accuracy and excellence.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage clients via in-person, by appointment, and virtual channels to provide counsel and maintain trust.
  • •Assess customer banking needs, obtain and process information, and recommend deposit and loan solutions aligned to customer goals.
  • •Open new consumer and business accounts, complete service requests, and submit credit applications.
  • •Educate clients on emerging and self-service digital products to support a digital-first mindset.
  • •Deliver consistent optimal client experience, including greeting clients and processing basic transactions, while partnering with branch team members to ensure operational excellence and accuracy.

Pay and Benefits

Salary: USD 25.49 - 31.15 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 4 to 5 years of job-related retail banking experience (or a combination of experience and commensurate training).
  • •Bilingual ability to read, write, and speak in business-level proficiency of Spanish and English.
  • •Ability to obtain and maintain NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z (including criminal background and credit check).
  • •Strong client-facing relationship building and customer service skills, including experience participating in sales campaigns/promotions and demonstrating digital products.
Experience:4-5 yearsFinancial services
Education:High School
Skills:Customer serviceRelationship-buildingInterpersonal skillsCommunicationRecommendation skills
Certifications:NMLS registration
Languages:SpanishEnglish

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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