Sr Inside Sales Consultant (Remote)

Cengage Group
United States, Ohio, Massachusetts
Workplace: RemoteFull timeUSD 25 - 30Function: SalesExperience: 3-5 yearsSkills: ["Consultative selling","Relationship-building","Onboarding","Training delivery","Data analysis"]

Serve as a trusted advisor to an existing portfolio of institutional customers, partnering with schools to adopt, expand, and maximize digital learning solutions. Build relationships through consultative account management, run sales demos for CIMA and ExamReady, and identify digital conversion opportunities tied to print renewals. Monitor usage and risk signals, drive quarterly expansion through check-ins and assessments, and hand off converted accounts to Customer Success.

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Cengage Group
Cengage Group
2 months ago

Sr Inside Sales Consultant (Remote)

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Source: Company careers pageValidated by: Fursa AI
Status: Live

Job Summary

Serve as a trusted advisor to an existing portfolio of institutional customers, partnering with schools to adopt, expand, and maximize digital learning solutions. Build relationships through consultative account management, run sales demos for CIMA and ExamReady, and identify digital conversion opportunities tied to print renewals. Monitor usage and risk signals, drive quarterly expansion through check-ins and assessments, and hand off converted accounts to Customer Success.
Location: United States, Ohio, Massachusetts
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own print renewals and identify quarterly print-to-digital conversion opportunities.
  • •Proactively conduct customer health check-in calls to uncover digital courseware opportunities.
  • •Run sales demos using CIMA and ExamReady digital content platforms.
  • •Grow accounts via quarterly check-ins, assessments, sales pitches, demos, and closings.
  • •Hand off converted digital accounts to the Customer Success Manager.

Pay and Benefits

Salary: USD 25 - 30

Key Requirements

  • •3–5 years of experience in customer success, account management, or educational technology implementation.
  • •Proven track record leading onboarding and training programs for institutional clients.
  • •Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption.
  • •Proficiency analyzing usage data, identifying risk signals, and executing intervention strategies.
  • •Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.
Experience:3-5 yearsEducational technologyCustomer successAccount managementDigital learningInstitutional clients
Skills:Consultative sellingRelationship-buildingOnboardingTraining deliveryData analysis
Tech Stack:SalesforceCIMAExamReadyMindTapCengage Unlimited

Company Brief

Cengage Group
Global education and learning company providing textbooks, digital course materials, online learning platforms, and instructional solutions for higher education, K–12, and workforce training programs.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Boston, United States
Founded: 2007
WebsiteLinkedIn