Head Hostess (QA)

Power International Holding
Qatar
Full timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Interpersonal skills","Communication","Organizational skills","Problem-solving","Leadership"]

Welcome and seat guests, manage reservations and walk-ins, and coordinate waitlist timing to ensure smooth restaurant flow. Maintain a clean, organized waiting area and use the booking system to confirm, update, and accommodate special seating requests. Serve as a guest-relations point of contact—providing menu guidance, handling concerns professionally, and supporting servers and kitchen staff during busy periods, including assisting with cash transactions and shift reconciliation.

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FursaFursa
Power International Holding
Power International Holding
4 hours ago

Head Hostess (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Welcome and seat guests, manage reservations and walk-ins, and coordinate waitlist timing to ensure smooth restaurant flow. Maintain a clean, organized waiting area and use the booking system to confirm, update, and accommodate special seating requests. Serve as a guest-relations point of contact—providing menu guidance, handling concerns professionally, and supporting servers and kitchen staff during busy periods, including assisting with cash transactions and shift reconciliation.
Location: Qatar
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Welcome guests and create a warm atmosphere upon arrival.
  • •Coordinate seating assignments across reservations, walk-ins, and table availability.
  • •Maintain and manage a guest waitlist, estimating wait times and updating guests on status.
  • •Manage reservations in a booking system, confirming bookings and accommodating special requests.
  • •Handle guest issues promptly and support servers and kitchen staff during peak periods, including cash transactions and end-of-shift reconciliation.

Key Requirements

  • •5+ years working experience with 3+ years relevant experience in a similar role.
  • •Strong interpersonal and communication skills for warm guest greetings and professional support.
  • •Excellent organizational skills to manage reservations, waitlists, and seating efficiently during peak periods.
  • •Ability to solve problems quickly, handling last-minute requests and seating conflicts professionally.
  • •Meticulous attention to detail for accurate reservation handling, wait time estimates, and maintaining a clean waiting area.
Experience:5+ years
Education:Certification / Diploma
Skills:Interpersonal skillsCommunicationOrganizational skillsProblem-solvingLeadership
Certifications:Certificate in any Related Technical Certificates
Tech Stack:AI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website