10 hours ago

Client Strategy Executive II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Own the end-to-end relationship for assigned enterprise clients, serving as the primary strategic contact across Global Payments’ products and services. Build trusted partnerships, anticipate service needs, and drive proactive solutions to reduce downtime and improve performance. Coordinate complex issue resolution and critical incidents with internal teams, while driving account growth through strategic plans, cross-sell/upsell, renewals, and executive business reviews.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Mid level

Key Responsibilities

•Serve as the primary strategic contact for assigned enterprise clients, owning the end-to-end relationship across Global Payments products and services.
•Build trusted partnerships with client stakeholders to understand business needs and drive proactive solutions that reduce downtime and support long-term growth.
•Coordinate and resolve complex service issues and critical incidents, partnering with internal teams for timely communication, escalation, and resolution.
•Drive account growth through strategic account plans, cross-sell/upsell opportunities, contract renewals, and expanding Global Payments’ solutions footprint.
•Own executive business reviews, client performance reporting, forecasting, billing oversight, and follow-up action plans aligned to client objectives.

Key Requirements

•8+ years of experience in relationship management, strategic account management, customer success, financial services, payments, or other complex client-facing environments.
•Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent education/training and professional experience).
•Proven ability to manage executive-level client relationships and influence decision-makers to deliver business outcomes.
•Experience leading cross-functional teams through operational challenges, service escalations, critical incidents, or high-priority client issues.
•Strong communication, presentation, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

Experience:8+ yearsFinancial servicesPaymentsFintechMerchant acquiringCard processing

Education:Bachelor's in Business, Finance, Marketing, or related field

Skills:CommunicationPresentationAnalytical thinkingProblem-solvingStrategic relationship management

Company Brief

Global Payments

Global Payments provides payment technology and software solutions for merchants, issuers, and partners worldwide, enabling electronic payments, omni-channel commerce, and value-added services across industries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Atlanta, United States

Founded: 2001

Website LinkedIn

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Global Payments

10 hours ago

Client Strategy Executive II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Strategy & Corporate Development

Seniority: Mid level

Key Responsibilities

•Serve as the primary strategic contact for assigned enterprise clients, owning the end-to-end relationship across Global Payments products and services.
•Build trusted partnerships with client stakeholders to understand business needs and drive proactive solutions that reduce downtime and support long-term growth.
•Coordinate and resolve complex service issues and critical incidents, partnering with internal teams for timely communication, escalation, and resolution.
•Drive account growth through strategic account plans, cross-sell/upsell opportunities, contract renewals, and expanding Global Payments’ solutions footprint.
•Own executive business reviews, client performance reporting, forecasting, billing oversight, and follow-up action plans aligned to client objectives.

Key Requirements

•8+ years of experience in relationship management, strategic account management, customer success, financial services, payments, or other complex client-facing environments.
•Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent education/training and professional experience).
•Proven ability to manage executive-level client relationships and influence decision-makers to deliver business outcomes.
•Experience leading cross-functional teams through operational challenges, service escalations, critical incidents, or high-priority client issues.
•Strong communication, presentation, analytical, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

Experience:8+ yearsFinancial servicesPaymentsFintechMerchant acquiringCard processing

Education:Bachelor's in Business, Finance, Marketing, or related field

Skills:CommunicationPresentationAnalytical thinkingProblem-solvingStrategic relationship management

Company Brief

Global Payments

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Atlanta, United States

Founded: 2001

Website LinkedIn