IT Support -Microsoft 365 Administration

VAM Systems
Doha
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 4-6 yearsEducation: bachelorsSkills: ["Communication","Customer service","Troubleshooting","Analytical abilities","Documentation"]

Provide IT support for Qatar operations, administering Microsoft 365 services and supporting end users across Windows 11, Microsoft Exchange Online, and user access needs. Manage Microsoft Intune and Active Directory (including Azure Entra ID/Azure AD), handle troubleshooting for networking and Wi‑Fi, and support endpoint patching, updates, and backup monitoring. Work in a customer-service oriented help desk environment with strong documentation and ticketing/SLA focus.

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FursaFursa
VAM Systems
VAM Systems
5 days ago

IT Support -Microsoft 365 Administration

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide IT support for Qatar operations, administering Microsoft 365 services and supporting end users across Windows 11, Microsoft Exchange Online, and user access needs. Manage Microsoft Intune and Active Directory (including Azure Entra ID/Azure AD), handle troubleshooting for networking and Wi‑Fi, and support endpoint patching, updates, and backup monitoring. Work in a customer-service oriented help desk environment with strong documentation and ticketing/SLA focus.
Location: Doha
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Support Microsoft 365 environments and end users for Qatar operations.
  • •Administer Microsoft Intune and manage Active Directory/Azure Entra ID (Azure AD) user access and computer accounts.
  • •Troubleshoot Windows 11 issues and perform endpoint patching and updates.
  • •Handle network and Wi‑Fi troubleshooting and support related connectivity problems.
  • •Manage IT assets and support backup monitoring and recovery, including printer management as needed.

Key Requirements

  • •Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
  • •4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
  • •Experience supporting Microsoft 365 environments.
  • •Knowledge of Active Directory and Microsoft Intune.
  • •Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi‑Fi) and Windows 11 administration/troubleshooting.
Experience:4-6 years
Education:Bachelor's in Information Technology, Computer Science, or related field
Skills:CommunicationCustomer serviceTroubleshootingAnalytical abilitiesDocumentation
Certifications:ITIL FoundationMicrosoft Certified: Modern Desktop Administrator
Languages:ArabicEnglish
Tech Stack:Microsoft 365 AdministrationMicrosoft IntuneMDMMAMActive Directory Users & ComputersAzure Entra IDAzure ADWindows 11 SupportEndpoint PatchingMicrosoft Exchange OnlineTCP/IPDNSDHCPLAN/WANWi‑FiPrinter Management SystemsBackup Monitoring and RecoveryUser Access ManagementComputer Account ManagementIT Asset Management

Company Brief

VAM Systems
Provides product engineering and software development services across embedded systems, IoT, cloud, AI, and digital transformation for enterprises in automotive, healthcare, industrial, and consumer electronics sectors.
Industry: Professional Services
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