Client Solutions Lead, Client Connectivity

HSBC
America/Chicago
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Client-facing","Leadership","Communication","Organizational","Analytical","Decision-making","Collaboration","Lateral thinking","Interpersonal skills"]

Bridge sales and delivery by delivering client-focused, technically robust global payment solutions for complex and newly commercialised product capabilities. Own the Client Solutions technical consultancy proposition, including pre-sales and post-sales transition, oversight of complex implementations, and KPI achievement. Serve as a trusted advisor and thought leader for top-tier corporate and institutional clients, translate ERP/TMS integration needs via APIs/SFTP/partnerships, and stay ahead of industry trends, competitors, and emerging technologies.

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FursaFursa
HSBC
HSBC
3 hours ago

Client Solutions Lead, Client Connectivity

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Last checked: 3 hours agoStatus: Live

Job Summary

Bridge sales and delivery by delivering client-focused, technically robust global payment solutions for complex and newly commercialised product capabilities. Own the Client Solutions technical consultancy proposition, including pre-sales and post-sales transition, oversight of complex implementations, and KPI achievement. Serve as a trusted advisor and thought leader for top-tier corporate and institutional clients, translate ERP/TMS integration needs via APIs/SFTP/partnerships, and stay ahead of industry trends, competitors, and emerging technologies.
Location: America/Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Define and execute the Client Solutions technical consultancy proposition, including establishing the operating model and achieving KPIs in partnership with regional and product/sales teams.
  • •Ensure seamless pre-sales and post-sales transition, overseeing complex implementations to drive successful client outcomes.
  • •Represent Client Connectivity in pre-mandates, RFPs, client pitches, and industry engagements; enhance external collateral and pitch materials.
  • •Act as a trusted advisor to top-tier clients, providing technical guidance and contributing to internal design and prioritisation governance.
  • •Maintain control standards and implement operational risk and compliance expectations, including adherence to internal instructions and external regulatory requirements.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Proven experience in Digital Channel and/or Global Payments and Cash Management, with strong knowledge of client connectivity, local market trends, competitors, and new technology.
  • •Strong client-facing skills, with the ability to translate client needs into solutions.
  • •Strong leadership and managerial skills, including communications, organization, decision-making, analytical ability, and interpersonal skills.
  • •Experience with commercialisation and business readiness of new products.
  • •Knowledge of client connectivity and integration approaches for complex client outcomes.
Skills:Client-facingLeadershipCommunicationOrganizationalAnalyticalDecision-makingCollaborationLateral thinkingInterpersonal skills
Tech Stack:EcommerceConnected bankingAPIsSFTPERPTMSAICloudBlockchain

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn