Client Manager

NTT
Gurugram
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client engagement","Stakeholder alignment","Strategic thinking","Problem-solving","Collaboration"]

Own and grow relationships with assigned accounts, ensuring client satisfaction while driving expansion across solution areas. Develop and implement account strategies using technology sales methods and market trends, meeting revenue and margin targets while minimizing churn and maximizing retention. Serve as a first point of contact for client issues, using Salesforce.com to manage accounts, opportunities, pipelines, and forecasts, and align stakeholders across geographies to deliver business outcomes.

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FursaFursa
NTT
NTT
1 month ago

Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 55 minutes agoStatus: Live

Job Summary

Own and grow relationships with assigned accounts, ensuring client satisfaction while driving expansion across solution areas. Develop and implement account strategies using technology sales methods and market trends, meeting revenue and margin targets while minimizing churn and maximizing retention. Serve as a first point of contact for client issues, using Salesforce.com to manage accounts, opportunities, pipelines, and forecasts, and align stakeholders across geographies to deliver business outcomes.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Build and nurture relationships with assigned accounts to ensure satisfaction and drive expansion across solution areas.
  • •Develop and implement account strategies using technology sales methods, trends, and market knowledge.
  • •Manage accounts and sales activity using tools like Salesforce.com to track opportunities, pipelines, and forecasts.
  • •Serve as the first point of contact for client issues and transform client needs into actionable solutions.
  • •Meet revenue and margin targets by coordinating with global offices and aligning stakeholders to capture business opportunities.

Key Requirements

  • •Strong sales business acumen focused on planning and leveraging tools to meet business requirements.
  • •Proven client engagement and management skills across the client lifecycle to improve relationships and drive sales growth.
  • •Deep knowledge of the company’s offerings, client applications, use cases, and market trends.
  • •Ability to identify and advance opportunities at assigned clients and prospects.
  • •Bachelor’s degree (or equivalent) in business or a sales-related field.
Experience:Technology servicesB2BGlobal partnerships
Education:Bachelor's in business or sales-related field
Skills:Client engagementStakeholder alignmentStrategic thinkingProblem-solvingCollaboration
Tech Stack:Salesforce.comCRMSalesforceCrM platforms

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn