Real Estate Processor II

USAA
Phoenix
Workplace: HybridFull timeUSD 43,680 - 76,610 annuallyFunction: Real Estate & Property ManagementEducation: high_schoolSkills: ["Proactive pipeline management","Customer interaction","De-escalation","Problem resolution","Compliance-minded"]

Manage mortgage loan files end to end through the fulfillment process, from application receipt to final decision. Verify documentation accuracy and completeness, ensure compliance with state, federal, and investor requirements, and support timely redisclosures and closings. Handle member and third-party inquiries, maintain proactive pipeline review (including rate lock controls), and meet service level and quality targets. Complete required mortgage product training and compliance courses.

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FursaFursa
USAA
USAA
1 day ago

Real Estate Processor II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Manage mortgage loan files end to end through the fulfillment process, from application receipt to final decision. Verify documentation accuracy and completeness, ensure compliance with state, federal, and investor requirements, and support timely redisclosures and closings. Handle member and third-party inquiries, maintain proactive pipeline review (including rate lock controls), and meet service level and quality targets. Complete required mortgage product training and compliance courses.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Real Estate & Property Management
Seniority: Entry level

Key Responsibilities

  • •Process mortgage loans through pre-underwriting, pre-closing, and pipeline management from receipt to final disposition.
  • •Verify loan documentation accuracy and completeness against investor and underwriting requirements.
  • •Ensure timely redisclosure when circumstances change and respond promptly to member and third-party inquiries.
  • •Maintain quality targets for submissions and final approval, including re-final thresholds and rate lock controls.
  • •Coordinate closings with involved parties and complete required compliance courses and mortgage product training/assessments.

Pay and Benefits

Salary: USD 43,680 - 76,610 annually
Perks:Health InsuranceDentalVision401kPensionLife InsurancePaid LeaveParental Leave

Key Requirements

  • •High school diploma (or GED).
  • •1 year of customer service experience.
  • •Maintain acquisition and registration requirements, including NMLS registration and any other applicable licenses/state registrations.
  • •Active NMLS registration.
  • •Experience handling inbound and outbound customer interactions, including de-escalating customer concerns professionally.
Experience:Mortgage lendingReal estateBankingFinancial services
Education:High School
Skills:Proactive pipeline managementCustomer interactionDe-escalationProblem resolutionCompliance-minded
Licenses:NMLS registrationState registrations

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn