World Relief

1 month ago

Intake and Office Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Support the Counseling Center by coordinating intake screenings, client onboarding and scheduling for clinicians, while maintaining accurate records in HIPAA-compliant systems. Improve office workflows, assist with grant reporting, and collaborate with the Counseling Center Director and team to expand access to quality counseling services from a hybrid office in Carol Stream, IL.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Serve as the first point of contact for prospective clients, conducting intake screenings and gathering initial information to determine service fit.
•Manage client onboarding processes, including creating and maintaining accurate client records in compliance with HIPAA and organizational standards.
•Coordinate scheduling for clinicians, including initial appointments, follow ups, and calendar maintenance.
•Support front end client communication (phone, email and in-person when applicable), ensuring a welcoming and responsive experience.
•Maintain and organize counseling office systems, including digital and physical files, forms, and shared resources.

Pay and Benefits

Salary: USD 47,000 - 52,000 annually

Key Requirements

•Associate Degree in Social Work, Counseling, Psychology or other relevant behavioral health field.
•1-3 years of experience with client intake, scheduling and onboarding processes.
•Strong organizational skills with the ability to manage multiple priorities in a medium-paced environment.
•Experience in client-facing administrative roles, preferably in a behavioral health, social service or healthcare setting.
•Knowledge of HIPAA compliance and best practices for handling confidential client information.

Experience:1-3 years

Education:Associate's

Skills:CommunicationOrganizationProblem-solvingTeamworkDetail-oriented

Tech Stack:Microsoft OfficeExcelOutlookShared systems

Company Brief

World Relief

International Christian humanitarian nonprofit providing refugee resettlement, immigration legal services, economic empowerment, disaster response, and community health programs to vulnerable populations worldwide through local partnerships and direct service delivery.

Industry: Nonprofit

Company Size: Enterprise (1,001+ employees)

Growth: Nonprofit & NGO

Funding: Grant Funded

Headquarters: Baltimore, United States

Founded: 1944

Website LinkedIn

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World Relief

1 month ago

Intake and Office Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Serve as the first point of contact for prospective clients, conducting intake screenings and gathering initial information to determine service fit.
•Manage client onboarding processes, including creating and maintaining accurate client records in compliance with HIPAA and organizational standards.
•Coordinate scheduling for clinicians, including initial appointments, follow ups, and calendar maintenance.
•Support front end client communication (phone, email and in-person when applicable), ensuring a welcoming and responsive experience.
•Maintain and organize counseling office systems, including digital and physical files, forms, and shared resources.

Pay and Benefits

Salary: USD 47,000 - 52,000 annually

Key Requirements

•Associate Degree in Social Work, Counseling, Psychology or other relevant behavioral health field.
•1-3 years of experience with client intake, scheduling and onboarding processes.
•Strong organizational skills with the ability to manage multiple priorities in a medium-paced environment.
•Experience in client-facing administrative roles, preferably in a behavioral health, social service or healthcare setting.
•Knowledge of HIPAA compliance and best practices for handling confidential client information.

Experience:1-3 years

Education:Associate's

Skills:CommunicationOrganizationProblem-solvingTeamworkDetail-oriented

Tech Stack:Microsoft OfficeExcelOutlookShared systems

Company Brief

World Relief

Industry: Nonprofit

Company Size: Enterprise (1,001+ employees)

Growth: Nonprofit & NGO

Funding: Grant Funded

Headquarters: Baltimore, United States

Founded: 1944

Website LinkedIn