Prison Offender Manager (Uttoxeter, Staffordshire, GB, ST14 8XR)

Serco
United Kingdom
Workplace: OnsiteFull timeGBP 33,262+Function: Communications, PR & CommunityEducation: high_schoolSkills: ["Communication","Relationship-building","Prioritization","Attention to detail"]

Manage offender cases within HMP Dovegate by advising and supporting individuals to meet sentence plan objectives. Build trusted relationships to encourage rehabilitation and reduce reoffending risk, coordinating access to interventions and completing assessments, reports, and risk documentation on time. Prepare for and attend multidisciplinary reviews, parole hearings, and case discussions, working with internal teams and external agencies to deliver effective rehabilitation solutions.

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FursaFursa
Serco
Serco
1 day ago

Prison Offender Manager (Uttoxeter, Staffordshire, GB, ST14 8XR)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Manage offender cases within HMP Dovegate by advising and supporting individuals to meet sentence plan objectives. Build trusted relationships to encourage rehabilitation and reduce reoffending risk, coordinating access to interventions and completing assessments, reports, and risk documentation on time. Prepare for and attend multidisciplinary reviews, parole hearings, and case discussions, working with internal teams and external agencies to deliver effective rehabilitation solutions.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Provide advice, guidance, and support to offenders throughout their sentence to help them work toward agreed objectives.
  • •Build positive and professional relationships with offenders, Community Offender Managers, and other stakeholders.
  • •Coordinate access to interventions, activities, and programmes identified within sentence plans.
  • •Complete assessments, reports, and risk management documentation accurately and within required timescales.
  • •Prepare for and attend multidisciplinary reviews, parole hearings, and case discussions as required.

Pay and Benefits

Salary: GBP 33,262
Perks:Paid LeavePensionLearning Budget

Key Requirements

  • •Experience working in a busy administrative or operational environment.
  • •Strong written and verbal communication skills, with the ability to build trust and maintain professional relationships.
  • •Good working knowledge of Microsoft Word and Excel.
  • •GCSEs in English and Mathematics (or equivalent qualifications).
  • •Able to manage competing priorities, work to deadlines, and maintain accuracy in a regulated environment.
Education:High School
Skills:CommunicationRelationship-buildingPrioritizationAttention to detail
Certifications:Enhanced DBS
Tech Stack:Microsoft WordMicrosoft Excel

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn