Zscaler

1 month ago

Principal Production Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the design and implementation of highly available, scalable multi-cloud infrastructure. Drive an automation-first culture, improve observability, and define SLIs/SLOs while acting as Incident Commander to reduce MTTM. Partner with engineering teams to drive operability and reliability for a global platform processing billions of transactions daily.

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Key Responsibilities

•Design and implement highly available, scalable infrastructure across AWS, GCP, and bare-metal environments.
•Drive an 'automation-first' culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems.
•Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets.
•Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses.
•Partner with Engineering and partner teams to conduct operability reviews.

Pay and Benefits

Salary: USD 164,500 - 235,000 annually

Perks:Health InsuranceTime OffParental LeaveRetirement Options

Key Requirements

•10+ years of experience managing reliability, scalability, and availability for large-scale production services.
•Deep expertise in programming (Python, Go, or C/C++).
•Strong background in networking protocols, Linux/RHEL systems, and distributed architecture.
•Experience in high-stakes incident management and participation in a 24/7 on-call rotation.
•Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews.

Experience:10+ years

Skills:PythonGoC/C++PrometheusGrafanaOpenTelemetryAnsibleTerraformHelmTemporalAWSGCPNetworkingLinuxSREOn-callIncident management

Languages:English

Tech Stack:PythonGoC/C++PrometheusGrafanaOpenTelemetryAnsibleTerraformHelmTemporalAWSGCPAzureLinuxRHELKubernetesHAProxyBGPDNSGRE

Company Brief

Zscaler

Provides cloud-native security platform delivering secure access, threat protection, and zero trust services to organizations, enabling secure internet and private application access without traditional network appliances.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2007

Website LinkedIn

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Zscaler

1 month ago

Principal Production Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Jose

Workplace: Hybrid

Employment Type: Full time

Job Function: Manufacturing & Production Operations

Key Responsibilities

•Design and implement highly available, scalable infrastructure across AWS, GCP, and bare-metal environments.
•Drive an 'automation-first' culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems.
•Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets.
•Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses.
•Partner with Engineering and partner teams to conduct operability reviews.

Pay and Benefits

Salary: USD 164,500 - 235,000 annually

Perks:Health InsuranceTime OffParental LeaveRetirement Options

Key Requirements

•10+ years of experience managing reliability, scalability, and availability for large-scale production services.
•Deep expertise in programming (Python, Go, or C/C++).
•Strong background in networking protocols, Linux/RHEL systems, and distributed architecture.
•Experience in high-stakes incident management and participation in a 24/7 on-call rotation.
•Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews.

Experience:10+ years

Skills:PythonGoC/C++PrometheusGrafanaOpenTelemetryAnsibleTerraformHelmTemporalAWSGCPNetworkingLinuxSREOn-callIncident management

Languages:English

Tech Stack:PythonGoC/C++PrometheusGrafanaOpenTelemetryAnsibleTerraformHelmTemporalAWSGCPAzureLinuxRHELKubernetesHAProxyBGPDNSGRE

Company Brief

Zscaler

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Jose, United States

Founded: 2007

Website LinkedIn