BPM - Process Analyst Senior

Aon
Mexico City
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Communication","Problem-solving","Analytical","Planning","Client management"]

Senior Process Analyst focused on understanding, documenting, and optimizing complex business processes. Leads BPMN 2.0 process mapping, collaborates with business groups, and partners with Lean Six Sigma experts to design future state processes while supporting system changes and process migrations. Works in a hybrid setup in Mexico City, balancing in-office and remote collaboration to drive measurable improvements for internal and external clients.

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Aon
Aon
6 months ago

BPM - Process Analyst Senior

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Last checked: 14 hours agoStatus: Live

Job Summary

Senior Process Analyst focused on understanding, documenting, and optimizing complex business processes. Leads BPMN 2.0 process mapping, collaborates with business groups, and partners with Lean Six Sigma experts to design future state processes while supporting system changes and process migrations. Works in a hybrid setup in Mexico City, balancing in-office and remote collaboration to drive measurable improvements for internal and external clients.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Collaborate with business groups to gather information on current processes and requirements through structured interviews and workshops.
  • •Map, document, and visualize business processes using BPMN 2.0 and BPMN mapping tools.
  • •Facilitate process review sessions to identify gaps, clarify flows, and incorporate feedback for continuous improvement.
  • •Work with Lean Six Sigma Black Belts to design optimized future state process maps and support improvement initiatives.
  • •Document processes during system changes or relocations, maintain version controls, and ensure accuracy and completeness.

Key Requirements

  • •4+ years of experience in process analysis, quality assurance, or similar roles in ITES or technology-enabled BPM
Experience:4+ yearsITESBPMBusiness processes
Skills:CommunicationProblem-solvingAnalyticalPlanningClient management
Certifications:Six Sigma Yellow Belt
Languages:En-us
Tech Stack:BPMN 2.0Microsoft Visio

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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