Test Center Administrator (FT)

Prometric
Austin
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking","Attention to detail"]

Serve as the face of Prometric in the test center by verifying candidate identification, performing security checks, and continuously monitoring exams to ensure integrity. Greet examinees, resolve issues urgently, and maintain a secure environment and test materials. Work flexible schedules (including Saturdays and occasional evenings) and provide every candidate a fair, comfortable testing experience, including reporting incidents outside company guidelines.

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FursaFursa
Prometric
Prometric
1 day ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as the face of Prometric in the test center by verifying candidate identification, performing security checks, and continuously monitoring exams to ensure integrity. Greet examinees, resolve issues urgently, and maintain a secure environment and test materials. Work flexible schedules (including Saturdays and occasional evenings) and provide every candidate a fair, comfortable testing experience, including reporting incidents outside company guidelines.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification; perform security checks including use of wands.
  • •Continuously monitor candidates as they complete exams and safeguard the test center from misconduct.
  • •Report and/or resolve candidate issues with urgency and represent Prometric values.
  • •Maintain secure environment and test materials at all times; escort candidates as needed and manage any optional fingerprint scanning if applicable.

Pay and Benefits

Perks:401kHealth InsuranceVisionFsaPaid LeavePaid Training

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum 1 year of in-person customer service experience (e.g., call center, retail, restaurant).
  • •Must be 18 years of age or older.
  • •Communicate professionally with candidates and coworkers and write detailed, accurate reports.
  • •Be familiar with Microsoft Windows-based programs and applications (e.g., MS Office, Outlook, Explorer/web browsing).
Experience:Customer service
Education:High School
Skills:Professional communicationReport writingMultitaskingAttention to detail
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn