Client Solutions Manager - New York

TikTok
New York
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Analytical thinking","Creative problem-solving","Stakeholder management","Cross-functional collaboration"]

Partner with clients and agencies as a solutions consultant to drive product adoption and business outcomes through campaign strategy and optimization. Build Test & Learn frameworks using TikTok measurement solutions, and ensure correct implementation of Pixels, SDKs, Mobile Measurement Partners, and TikTok Shop integrations. Lead campaign execution checks, real-time optimizations, and reporting, while collaborating cross-functionally to troubleshoot platform issues and educate stakeholders on TikTok best practices.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - New York

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Last checked: 5 hours agoStatus: Live

Job Summary

Partner with clients and agencies as a solutions consultant to drive product adoption and business outcomes through campaign strategy and optimization. Build Test & Learn frameworks using TikTok measurement solutions, and ensure correct implementation of Pixels, SDKs, Mobile Measurement Partners, and TikTok Shop integrations. Lead campaign execution checks, real-time optimizations, and reporting, while collaborating cross-functionally to troubleshoot platform issues and educate stakeholders on TikTok best practices.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Serve as a solutions consultant to clients and internal stakeholders, linking product adoption and campaign strategy to business outcomes.
  • •Stay current on product developments, market trends, vertical movements, and competitor activity to provide forward-looking recommendations.
  • •Build Test & Learn frameworks using TikTok measurement solutions to demonstrate full-funnel impact.
  • •Drive correct adoption and technical implementation of Pixels, SDKs, Mobile Measurement Partners (MMPs), and TikTok Shop integrations.
  • •Own end-to-end campaign execution checks, monitor delivery, deliver real-time optimization suggestions, and compile actionable reporting and account audits.

Key Requirements

  • •5+ years in client services, account management, or campaign management in digital performance marketing with hands-on ads platform expertise.
  • •Ability to optimize against digital media KPIs across awareness, consideration, and performance objectives.
  • •Proven experience managing complex campaign portfolios for branding and performance advertisers, including multi-market coordination.
  • •Proficiency in campaign analytics and reporting tools (Excel, Thinkcell, dashboards) with the ability to extract actionable insights.
  • •Detail-oriented, analytical, and a creative problem solver who can troubleshoot client and platform challenges.
Experience:Digital performance marketingAdvertisingE-commerce
Skills:Analytical thinkingCreative problem-solvingStakeholder managementCross-functional collaboration
Tech Stack:TikTok Ads ManagerPixelsSDKsMobile Measurement Partners (MMPs)TikTok ShopTest & LearnBLSCLSAd EffectivenessIncrementalityExcelThinkcellDashboardsIASDV

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn