Lead System Analyst

Stanley Black & Decker
United States
Workplace: RemoteFull timeUSD 90,000 - 144,900 annuallyFunction: Administration & Executive AssistanceExperience: 8-10 yearsEducation: bachelorsSkills: ["Oral & written communications","Business acumen","Ability to learn","Problem analysis","Leadership"]

Analyze business needs and lead the creation of software and system solutions across the project lifecycle. Produce BPM workflows, flow charts, systems diagrams, and design documentation aligned to IT standards. Guide testing, configuration, and coding when needed, and partner with stakeholders for scenario selection, acceptance testing, and incident resolution. Plan integrations with the IT landscape and lead deployment-related activities, user procedures, and knowledge management.

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Stanley Black & Decker
Stanley Black & Decker
4 days ago

Lead System Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Analyze business needs and lead the creation of software and system solutions across the project lifecycle. Produce BPM workflows, flow charts, systems diagrams, and design documentation aligned to IT standards. Guide testing, configuration, and coding when needed, and partner with stakeholders for scenario selection, acceptance testing, and incident resolution. Plan integrations with the IT landscape and lead deployment-related activities, user procedures, and knowledge management.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Analyze business needs and lead creation of software solutions that meet those needs.
  • •Prepare flow charts, BPM workflows, and systems diagrams; produce design and documentation aligned to requirements.
  • •Lead and review testing activities and provide guidance on configuration and coding when needed.
  • •Work with stakeholders to define scenarios for system changes and assist end users in acceptance testing.
  • •Plan and integrate new products with the IT landscape; lead deployment-related work, operating procedures, user manuals, and knowledge management.

Pay and Benefits

Salary: USD 90,000 - 144,900 annually
Perks:MedicalDentalLifeVision401kPaid Leave

Key Requirements

  • •Bachelors degree plus 8-10 years relevant experience, or a graduate degree plus 6-8 years relevant experience.
  • •4+ years Salesforce.com Sales and Service Cloud admin and configuration.
  • •Experience with customer service tools such as Zendesk and ServiceNow.
  • •Telephony tools experience (e.g., Five9, Vonage) with CTI.
  • •Familiarity with SDLC methodologies (Waterfall, Agile/Scrum/Iterative Development) and ITFS project methodology knowledge.
Experience:8-10 years
Education:Bachelor's
Skills:Oral & written communicationsBusiness acumenAbility to learnProblem analysisLeadership
Tech Stack:Salesforce.comSales and Service CloudZendeskServiceNowFive9VonageCTIJiraMS DevOpsAzure Integration ServicesCloud computingSaaSIaaSPaaSWeb technologiesMobile technologiesSDLCWaterfallAgileScrum

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website