Lobby Manager
Northern Trust
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Analytical skills","Problem-solving","Organizational skills","Critical thinking","Communication","Leadership","Ability to work independently"]Manage a lobby banking team responsible for client servicing across a full range of banking products. Set short-term priorities, monitor work progress, and ensure accurate, timely completion of daily account servicing activities. Serve as the primary contact for sensitive client needs, enforce compliance with policies and regulations, and oversee audits and operational reporting. Liaise on security and office vendor issues while maintaining BCP and life safety readiness.

