Specialist III - Universal Banker (UB) (Connecticut Avenue Branch)

Sandy Spring Bancorp
Washington
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 5+ yearsSkills: ["Customer experience","Communication","Rapport building","Problem-solving","Team support"]

Provide best-in-class customer experience by processing teller and platform transactions, supporting branch service operations, and ensuring accurate execution of frontline banking activities. Engage customers through product and service knowledge, opening new accounts, handling routine inquiries, and resolving complex customer service issues. Collaborate with branch teams, coach others as needed, monitor controls to reduce risk and maintain compliance, and identify sales and service opportunities.

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Sandy Spring Bancorp
Sandy Spring Bancorp
16 hours ago

Specialist III - Universal Banker (UB) (Connecticut Avenue Branch)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Provide best-in-class customer experience by processing teller and platform transactions, supporting branch service operations, and ensuring accurate execution of frontline banking activities. Engage customers through product and service knowledge, opening new accounts, handling routine inquiries, and resolving complex customer service issues. Collaborate with branch teams, coach others as needed, monitor controls to reduce risk and maintain compliance, and identify sales and service opportunities.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Deliver high-quality, consistent client experiences while ensuring operational excellence and adherence to bank policies and regulatory requirements.
  • •Manage day-to-day branch service operations and support client transactions.
  • •Process routine banking transactions at the teller window or on the platform under minimal supervision.
  • •Open new accounts, handle teller transactions, and market/cross-sell bank products and services.
  • •Resolve complex customer service issues, refer customers to other services/personnel as appropriate, and support lower level employees through coaching/training as needed.

Key Requirements

  • •Typically requires 5+ years of relevant experience.
  • •Broad knowledge of operational procedures and tools obtained through extensive work experience.
  • •May require vocational or technical training.
  • •Works under limited supervision for routine situations.
  • •Must be able to stand for extended periods and lift objects up to 30 lbs.
Experience:5+ years
Skills:Customer experienceCommunicationRapport buildingProblem-solvingTeam support

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn