Desktop Systems Technician
United States
Workplace: OnsiteFull timeUSD 68,000 - 92,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 1+ yearsEducation: bachelorsSkills: ["Stakeholder collaboration","Documentation","Troubleshooting","Testing and validation","Customer support"]Provide face-to-face and remote Tier 1 and 2 incident resolution for desktop hardware, software, and application issues supporting USCENTCOM IT Services. Support onsite O&M for client computing devices, maintain end-user system and software support, and manage desktop equipment lifecycle activities such as ADPE accountability and disposal. Work across NIPRNet, Coalition Networks, and SIPRNet, coordinating troubleshooting and configuration testing while supporting 24/7 operational tempo as needed.
