Operations Insights, Tax

Stripe
United States
Workplace: RemoteFull timeFunction: Data Analytics & Business IntelligenceExperience: 3+ yearsSkills: ["Communication","Analytical thinking","Collaboration","Problem-solving"]

Join Stripe's Operations Performance & Enablement team as an Operations Insights analyst for Tax operations. You’ll investigate operational performance, analyze large datasets, build self-serve reporting tools, and translate complex data into actionable insights that help scale tax workflows. You’ll collaborate with product, engineering, and leadership to improve measurement rigor and enable data-driven decisions across filing, user operations, and risk processes.

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FursaFursa
Stripe
Stripe
3 months ago

Operations Insights, Tax

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Last checked: 13 hours agoStatus: Live

Job Summary

Join Stripe's Operations Performance & Enablement team as an Operations Insights analyst for Tax operations. You’ll investigate operational performance, analyze large datasets, build self-serve reporting tools, and translate complex data into actionable insights that help scale tax workflows. You’ll collaborate with product, engineering, and leadership to improve measurement rigor and enable data-driven decisions across filing, user operations, and risk processes.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows
  • •Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations
  • •Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization
  • •Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments
  • •Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests

Key Requirements

  • •3+ years of experience in operations analytics, business intelligence, or data analysis
  • •Strong SQL skills and experience working with large operational datasets
  • •Experience building dashboards and reporting tools (e.g., Tableau, Looker, or similar)
  • •Demonstrated ability to conduct investigations and identify root causes in operational data
  • •Clear communication skills—able to explain technical findings to non-technical audiences
Experience:3+ yearsFinancial servicesTax operationsRegulated operational environments
Skills:CommunicationAnalytical thinkingCollaborationProblem-solving
Languages:English
Tech Stack:SQLTableauLookerPythonR

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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