Team Lead, AAdvantage Program Strategy

American Airlines Group
United States
Workplace: OnsiteFull timeFunction: Strategy & Corporate DevelopmentExperience: 4+ yearsEducation: bachelorsSkills: ["Data-driven decision-making","Cross-functional leadership","Influencing stakeholders","Experimentation","Customer-first mindset"]

Lead strategy for the AAdvantage loyalty program, driving data-backed business cases and cross-functional initiatives that improve customer experience and member engagement. Own financial modeling and customer analytics to forecast performance and support budgeting. Align internal teams and global partners to launch new products, oversee promotional campaigns, and cultivate a test-and-learn mindset to keep the program competitive.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Airlines Group
American Airlines Group
53 minutes ago

Team Lead, AAdvantage Program Strategy

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 53 minutes agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Lead strategy for the AAdvantage loyalty program, driving data-backed business cases and cross-functional initiatives that improve customer experience and member engagement. Own financial modeling and customer analytics to forecast performance and support budgeting. Align internal teams and global partners to launch new products, oversee promotional campaigns, and cultivate a test-and-learn mindset to keep the program competitive.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Manager level

Key Responsibilities

  • •Drive evolution of AAdvantage program strategies using data-backed business cases to enhance revenue, member engagement, and program value.
  • •Apply financial modeling and customer analytics to forecast performance and support budgeting.
  • •Lead alignment across internal teams and global partners to ensure execution and integration of new capabilities.
  • •Strategize and oversee promotional campaigns using customer insights to refine offers and improve satisfaction.
  • •Coordinate launch planning and execution for new products and features, including adoption and post-launch performance tracking.

Pay and Benefits

Perks:Health Insurance401kPet InsuranceFlexible Spending

Key Requirements

  • •Bachelor’s degree or equivalent training/experience.
  • •4+ years of related work experience.
  • •Knowledge of AAdvantage loyalty products and consumer behavior.
  • •Experience using financial modeling, customer analytics, and complex datasets for forecasting and strategic decisions.
  • •Experience designing and evaluating promotional campaigns and launching new products/features with stakeholder coordination.
Experience:4+ years
Education:Bachelor's
Skills:Data-driven decision-makingCross-functional leadershipInfluencing stakeholdersExperimentationCustomer-first mindset

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn