Nexxen

1 day ago

Client Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Own a portfolio of managed service and programmatic advertiser relationships by managing end-to-end campaign delivery and PMP deal execution. Serve as the primary post-sale contact, diagnosing client needs to drive measurable retention and growth through proactive upsell and cross-sell. Lead setup, launch, pacing, optimization, and reporting across CTV, online video, and display, leveraging Nexxen’s SSP and DMP. Partner with Strategic Sales, Ad Operations, and Supply to ensure successful kick-off through ongoing troubleshooting.

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as primary post-sale contact for managed service and programmatic advertiser accounts, driving retention and growth through trust-based relationships.
•Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue, supporting upsell and cross-sell.
•Own end-to-end managed service and PMP campaign delivery, including setup, launch, pacing, optimization, and KPI-based performance reporting.
•Manage the full PMP deal lifecycle (deal setup, targeting configuration, QA, and ongoing troubleshooting).
•Advise clients using Nexxen product expertise across SSP/DSP offerings, leveraging performance data and market trends to recommend solutions and collaborate cross-functionally on fixes.

Pay and Benefits

Salary: USD 75,000 - 95,000 annually

Perks:MedicalDentalVisionDisability Insurance401kEapParental LeavePaid Leave

Key Requirements

•2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher.
•Proven track record managing programmatic campaigns across CTV, online video, and/or display.
•Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting.
•Strong analytical mindset to translate performance data into actionable insights.
•Excellent communication and organization skills, including proficiency with Excel and PowerPoint and familiarity with Salesforce and ad/verification ecosystems.

Experience:2+ yearsDSPSSPProgrammaticMedia agencyPublisher

Skills:CommunicationAnalytical thinkingOrganizational skillsClient-facing relationship managementProblem-solving

Tech Stack:SSPDMPPMPSalesforceExcelPivot tablesPowerPointAd serversBrand safetyVerification platformsCTVOnline videoDisplayRFPSales

Company Brief

Nexxen

Nexxen is a global advertising technology company offering a unified platform for programmatic advertising, data management, and Connected TV solutions, serving advertisers, agencies, publishers and broadcasters worldwide.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 3.6

Website LinkedIn Glassdoor

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Nexxen

1 day ago

Client Success Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Chicago

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as primary post-sale contact for managed service and programmatic advertiser accounts, driving retention and growth through trust-based relationships.
•Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue, supporting upsell and cross-sell.
•Own end-to-end managed service and PMP campaign delivery, including setup, launch, pacing, optimization, and KPI-based performance reporting.
•Manage the full PMP deal lifecycle (deal setup, targeting configuration, QA, and ongoing troubleshooting).
•Advise clients using Nexxen product expertise across SSP/DSP offerings, leveraging performance data and market trends to recommend solutions and collaborate cross-functionally on fixes.

Pay and Benefits

Salary: USD 75,000 - 95,000 annually

Perks:MedicalDentalVisionDisability Insurance401kEapParental LeavePaid Leave

Key Requirements

•2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher.
•Proven track record managing programmatic campaigns across CTV, online video, and/or display.
•Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting.
•Strong analytical mindset to translate performance data into actionable insights.
•Excellent communication and organization skills, including proficiency with Excel and PowerPoint and familiarity with Salesforce and ad/verification ecosystems.

Experience:2+ yearsDSPSSPProgrammaticMedia agencyPublisher

Skills:CommunicationAnalytical thinkingOrganizational skillsClient-facing relationship managementProblem-solving

Tech Stack:SSPDMPPMPSalesforceExcelPivot tablesPowerPointAd serversBrand safetyVerification platformsCTVOnline videoDisplayRFPSales

Company Brief

Nexxen

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 3.6

Website LinkedIn Glassdoor