Customer Service Delivery Driver

Carvana
Alabama
Workplace: OnsiteFull timeUSD 17 - 19 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Attention to detail","Safety awareness","Self-motivation","Reliability"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while maintaining safe driving and following CMV requirements. Load and unload vehicles, inspect the hauler for safe-to-drive condition, and complete customer paperwork. Maintain accurate, thorough notes in the customer tracking system. Work shifting schedules seven days a week and meet role licensing requirements such as Notary (and certain state specialty licenses where applicable).

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FursaFursa
Carvana
Carvana
4 months ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while maintaining safe driving and following CMV requirements. Load and unload vehicles, inspect the hauler for safe-to-drive condition, and complete customer paperwork. Maintain accurate, thorough notes in the customer tracking system. Work shifting schedules seven days a week and meet role licensing requirements such as Notary (and certain state specialty licenses where applicable).
Location: Alabama
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver vehicles directly to customers’ doors using custom car haulers.
  • •Load/unload vehicles onto the hauler and inspect the hauler/vehicle to ensure safe-to-drive condition.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record according to Carvana’s CMV Driver Qualification policy.
  • •Follow shift requirements (7am-5pm, 9am-7pm, or 11am-9pm) and rotate days off between weekdays and weekends.

Pay and Benefits

Salary: USD 17 - 19 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment.
  • •Must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
  • •Must be at least 21 years of age and possess a valid driver’s license.
  • •Ability to perform physically demanding tasks, including lifting/pulling/carrying up to 50 lbs and sustained activity (8+ hours), and pass a drug test while obtaining a DOT Medical Card.
Experience:2+ yearsCustomer-facingAutomotive
Skills:Customer serviceAttention to detailSafety awarenessSelf-motivationReliability
Licenses:NotaryDOT Medical CardChauffeur's license (state-dependent)Vehicle Verifier license (state-dependent)Valid driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn