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NTT

1 day ago

Service Now Software Developer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Develop and enhance applications in ServiceNow CSM/FSO and/or ITSM environments, leveraging core ServiceNow capabilities such as Employee Center Portal, Case Management, Catalog, Workspaces, and Knowledge Management. Bring 5+ years of ServiceNow application development experience and apply it to service delivery workflows, including potential migration efforts from legacy case management tools. Utilize ServiceNow AI features such as Now Assist, Virtual Agent, Predictive Intelligence, and AI Agents.

Location: Chennai

Employment Type: Full time

Job Function: Software Engineering

Seniority: Mid level

Key Requirements

•5+ years as an application developer in a ServiceNow CSM / FSO and/or ITSM environment.
•Demonstrated ServiceNow application development experience with Employee Center Portal, Case Management, Catalog, Workspaces, and Knowledge Management.
•Experience migrating from legacy tools to ServiceNow case management.
•Experience with ServiceNow AI capabilities including Now Assist, Virtual Agent, Predictive Intelligence, and AI Agents.

Experience:5+ years

Tech Stack:ServiceNowCSMFSOITSMEmployee Center PortalCase ManagementCatalogWorkspacesKnowledge ManagementNow AssistVirtual AgentPredictive IntelligenceAI Agents

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn