Manager, Digital Operations (Woodbridge, CA)

Adidas
United States
Workplace: HybridFull timeUSD 100,000 - 115,000 annuallyFunction: Business OperationsEducation: bachelorsSkills: ["Communication","Presentation","Analytical thinking","Organizational skills"]

Lead platform operations for adidas’ eCommerce experiences, partnering with business and technology teams to define and optimize KPIs, governance, and monitoring frameworks. Drive enhancement initiatives across local and global partners, manage operational escalations, and oversee promotional campaign execution from configuration through launch validation. Monitor performance across conversion, checkout, payments, and fulfillment, ensure eCommerce data accuracy, and act as the go-to subject matter expert for platform capabilities.

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Adidas
Adidas
1 hour ago

Manager, Digital Operations (Woodbridge, CA)

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead platform operations for adidas’ eCommerce experiences, partnering with business and technology teams to define and optimize KPIs, governance, and monitoring frameworks. Drive enhancement initiatives across local and global partners, manage operational escalations, and oversee promotional campaign execution from configuration through launch validation. Monitor performance across conversion, checkout, payments, and fulfillment, ensure eCommerce data accuracy, and act as the go-to subject matter expert for platform capabilities.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Partner with business and technology teams to define, measure, and optimize KPIs driving digital platform success.
  • •Lead platform enhancement initiatives and operational projects with local and global partners, aligning stakeholders on objectives, timelines, and outcomes.
  • •Serve as primary contact for operational escalations, ensuring timely resolution of issues impacting business or consumer experience.
  • •Oversee promotional campaign execution from configuration and testing through launch and validation; monitor performance across key eCommerce metrics.
  • •Ensure accuracy and governance of critical eCommerce data, configurations, and operational settings; act as the go-to subject matter expert.

Pay and Benefits

Salary: USD 100,000 - 115,000 annually
Perks:Health InsuranceDental401kRetirement Savings

Key Requirements

  • •University degree in Computer Science, Business, Marketing, or a related field (or equivalent combination of education and experience).
  • •3 to 4 years of experience in eCommerce, retail, or digital business environments.
  • •2+ years of experience in a leadership capacity within a high-volume, consumer-facing online environment.
  • •Working knowledge of web analytics tools such as Adobe Analytics, Amplitude, Quantum Metrics, or Grafana.
  • •Experience using Microsoft Excel, Word, and PowerPoint.
Experience:E-commerceRetailDigital businessOnline consumer
Education:Bachelor's
Skills:CommunicationPresentationAnalytical thinkingOrganizational skills
Languages:English
Tech Stack:Adobe AnalyticsAmplitudeQuantum MetricsGrafanaMicrosoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
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