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1 month ago

Customer Service Agent - Health Benefits - Advanced English

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Coordinate and support Health Solutions client engagements from Mexico City, driving data analysis, vendor coordination, and enrollment materials while managing client accounts and project plans in a hybrid, full-time capacity across multiple business areas.

Location: Mexico City

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Gather, analyze, and prepare data to meet business requirements.
•Coordinate vendor contracting, implementations, and compliance deliverables.
•Develop and maintain materials for client benefit enrollment programs.
•Service client accounts and manage project plans and results.
•Collaborate with colleagues to ensure accuracy and timely execution.

Key Requirements

•Bachelor’s degree or equivalent experience in the industry
•Fluent English proficiency (C1) in verbal and written communication
•Strong analytical, research, and financial acumen
•Solid project coordination and scheduling abilities with keen attention to detail
•Experience gathering, analyzing, and interpreting data to meet business requirements and coordinating vendor contracting/implementations

Experience:HealthcareBenefitsHealth insuranceClient service

Education:Bachelor's

Skills:CommunicationCollaborationProblem-solvingLeadershipAnalytical thinking

Languages:English

Tech Stack:Microsoft ExcelPowerPointMicrosoft Office

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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