Retail Sales Associate (Full Time)

Puma
United Kingdom
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer service","Communication","Problem-solving","Analytical skills","Self-leadership"]

Drive sales culture in a retail store by achieving or exceeding sales, KPIs, and profitability goals. Deliver high-standard customer service on the sales floor, support conflict resolution, and offer appropriate product alternatives. Oversee daily store operations (opening/closing, goods preparation, merchandising, and compliance). Manage inventory and stock levels, maintain visual presentation, and analyze sales reports using retail software/POS systems.

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FursaFursa
Puma
Puma
1 day ago

Retail Sales Associate (Full Time)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 55 minutes agoStatus: Live

Job Summary

Drive sales culture in a retail store by achieving or exceeding sales, KPIs, and profitability goals. Deliver high-standard customer service on the sales floor, support conflict resolution, and offer appropriate product alternatives. Oversee daily store operations (opening/closing, goods preparation, merchandising, and compliance). Manage inventory and stock levels, maintain visual presentation, and analyze sales reports using retail software/POS systems.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Drive and achieve sales, KPIs, and profitability goals to build store performance.
  • •Ensure high standards of customer service and engagement, assisting customers and resolving conflict situations.
  • •Oversee daily store operations including opening/closing and pre-sale preparation of goods.
  • •Manage inventory by monitoring availability, running inventory counts, and maintaining accurate stock levels.
  • •Maintain visual merchandising standards and prepare/analyze sales reports to improve performance, ensuring compliance with company policies and legal requirements.

Key Requirements

  • •Achieve or exceed sales, KPIs, and profitability goals while understanding product purposes, properties, quality, care rules, and prices.
  • •Provide high standards of customer service and engage customers on the sales floor, including assisting with product selection and resolving conflict situations.
  • •Manage stock levels on the sales floor and ensure sizes and styles are available for customers.
  • •Demonstrate self-leadership to work independently and manage emotions and challenges.
  • •Use retail software and POS systems proficiently while adhering to safety regulations, hygiene standards, and company policies.
Skills:Customer serviceCommunicationProblem-solvingAnalytical skillsSelf-leadership
Tech Stack:POS systemsRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn