Customer Experience Banker-(Edmore, MI)(Part-Time 30-35/hrs with Benefits)

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit and other banking products. Provide accurate, efficient transaction processing, daily balancing, and exemplary service while resolving customer issues. Drive customer growth through proactive outreach, follow-up, and referral sourcing, and deepen relationships by connecting customers to other bank areas.

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Huntington Bancshares
Huntington Bancshares
6 days ago

Customer Experience Banker-(Edmore, MI)(Part-Time 30-35/hrs with Benefits)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposit and other banking products. Provide accurate, efficient transaction processing, daily balancing, and exemplary service while resolving customer issues. Drive customer growth through proactive outreach, follow-up, and referral sourcing, and deepen relationships by connecting customers to other bank areas.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and transactions, processing accurately and efficiently.
  • •Proactively identify opportunities to grow customer relationships through disciplined follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •1 year or more of customer service in banking/financial services or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort using technology such as mobile services and online banking services.
  • •Ability to provide customer service and effectively resolve customer issues.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn