Lead CSR / Teller - Milwaukee - Preferred Bilingual Spanish - Full Time

Provide excellent customer service as a lead CSR and teller, using independent judgment to handle the most complex customer interactions. Engage customers to understand needs, follow up on questions, ensure confidentiality, and maintain a strong, ethical experience. Support office operations including cash counts and balancing, collaborate with the Financial Center Manager on compliance requests, and assist with training newly hired customer service representatives while referring customers to appropriate partners.