Customer Service Representative (Latin America)

Wing Assistant
Argentina
Workplace: RemoteFull timeUSD 760 - 980 monthlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Communication","Time management","Proactive","Attention to detail","Customer service"]

Customer Service Representative role supporting inbound/outbound calls, resolving customer concerns, and maintaining strong relationships across B2B/B2C accounts. You’ll follow procedures, keep records, and work remotely with an English-proficient, tech‑savvy team in a flexible, US-hours schedule. This position emphasizes communication, organization, and proactive problem-solving within a supportive, growth-oriented environment.

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FursaFursa
Wing Assistant
Wing Assistant
8 months ago

Customer Service Representative (Latin America)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Customer Service Representative role supporting inbound/outbound calls, resolving customer concerns, and maintaining strong relationships across B2B/B2C accounts. You’ll follow procedures, keep records, and work remotely with an English-proficient, tech‑savvy team in a flexible, US-hours schedule. This position emphasizes communication, organization, and proactive problem-solving within a supportive, growth-oriented environment.
Location: Argentina
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Manage inbound and outbound calls and maintain records of customer interactions
  • •Resolve customer concerns effectively and efficiently
  • •Build sustainable relationships and trust with customer accounts through open communication
  • •Ensure customer satisfaction in every interaction
  • •Follow communication procedures, guidelines, and policies; ad hoc tasks as needed

Pay and Benefits

Salary: USD 760 - 980 monthly
Perks:Remote WorkPaid TrainingJob SecurityOvertime Pay

Key Requirements

  • •1+ year proven experience as a Customer Service Representative in a B2C or B2B capacity
  • •Excellent English communication skills, both written and verbal (at least B2 level)
  • •Excellent phone, email, and instant messaging communication skills
  • •Solid organizational and time management skills
  • •Tech savv y with current technologies (desktop sharing, cloud services, CRM, VoIP)
Experience:1+ yearsCustomer serviceB2BB2C
Skills:CommunicationTime managementProactiveAttention to detailCustomer service
Languages:English
Tech Stack:CRMVoIPMS OfficeGoogle CalendarDesktop sharingCloud services

Company Brief

Wing Assistant
Provides remote virtual assistant and administrative support services, matching businesses with trained assistants for tasks like scheduling, email management, research, and operations to improve productivity and reduce overhead.
Industry: Recruitment Agencies
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