Account Manager - Fintech
Plaid
San Francisco, New York
Workplace: HybridFull timeUSD 148,800 - 176,400 annuallyFunction: Customer Success & Account ManagementSkills: ["Relationship management","Customer empathy","Negotiation","Executive communication","Problem-solving"]Manage and grow relationships with high-growth FinTech customers, owning the end-to-end customer portfolio in a fast-growing segment. Build strong partnerships with customer C-suites and internal Product teams to retain and expand revenue through upsells and renewal negotiations. Help customers integrate and launch on Plaid, while solving complex challenges cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.

